Resolved after 2 days 8 hours, affecting Mail Sending and Legacy Mail Sending, on March 1, 2025.
We are continuing to monitor for any further issues.
Affected components
Mail SendingLegacy Mail Sending
Update timeline
- identified Mar 01, 2025, 07:34 AM UTC
Sending emails via prizewall is currently unavailable. We have identified the root of the issue and will be deploying the fix as soon as possible. Until this is resolved, it will be impossible to make a new acccount, or make an order.
- monitoring Mar 03, 2025, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 03, 2025, 03:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 03, 2025, 03:56 PM UTC
This incident has been resolved.
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