Mactera Prizewall incident

Database Error

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Resolved after 2 hours 13 minutes, affecting Prizewall Application, on March 3, 2025.

monitoring Mar 03, 2025, 08:00 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 03, 2025, 05:53 PM UTC
Resolved
Mar 03, 2025, 08:07 PM UTC
Duration
2h 13m
Detected by Pingoru
Mar 03, 2025, 05:53 PM UTC

Affected components

Prizewall Application

Update timeline

  1. investigating Mar 03, 2025, 05:53 PM UTC

    We have discovered that there is an issue with the connection between Prizewall and the core database. Our engineers are trying to identify the issue.

  2. monitoring Mar 03, 2025, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 03, 2025, 08:00 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 03, 2025, 08:07 PM UTC

    This incident has been resolved.

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