MacroHealth incident

Customer Portal, API Gateway, and 2 other services are down

Major Vendor's status page →

Resolved after 8 hours 29 minutes, affecting section-156203 (Customer Portal), on February 17, 2026.

investigating Feb 17, 2026, 03:09 PM UTC

Zone 2 - Prometheus went down.

Started
Feb 17, 2026, 03:09 PM UTC
Resolved
Feb 17, 2026, 11:38 PM UTC
Duration
8h 29m
Detected by Pingoru
Feb 17, 2026, 03:09 PM UTC

Affected components

section-156203 (Customer Portal)

Update timeline

  1. investigating Feb 17, 2026, 03:09 PM UTC

    Zone 2 - Prometheus went down.

  2. resolved Feb 17, 2026, 11:38 PM UTC

    Customer Portal recovered.

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