MacroHealth incident

Customer Portal and Zone 2 - Prometheus are down

Resolved after 6 hours 11 minutes, affecting section-156203 (Customer Portal), on April 20, 2026.

investigating Apr 20, 2026, 05:12 PM UTC

Customer Portal went down.

Started
Apr 20, 2026, 05:12 PM UTC
Resolved
Apr 20, 2026, 11:24 PM UTC
Duration
6h 11m
Detected by Pingoru
Apr 20, 2026, 05:12 PM UTC

Affected components

section-156203 (Customer Portal)

Update timeline

  1. investigating Apr 20, 2026, 05:12 PM UTC

    Customer Portal went down.

  2. resolved Apr 20, 2026, 11:24 PM UTC

    Customer Portal recovered.

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