MacEwan University incident

Temporary Outage: myPortal and Other Online Services

Resolved after 5 hours 14 minutes, affecting macewan.ca and myPortal and 1 more, on October 21, 2026.

completed Oct 21, 2026, 07:00 PM UTC

Today October 21, 2026 starting immediately until 3:00pm., There will be a scheduled outage of several online services for emergency maintenance in response to a newly identified configuration concern. Affected services include: paskwâwi-mostos mêskanâs myPortal MacEwan public website MacEwan Library website and services Password reset services ITS teams are applying required updates and will restore services as quickly as possible. This action is being taken proactively to protect university systems and information. NOTE: During this outage, it will not be possible to submit applications for admission via ApplyAlberta or enroll in classes via MacEwan.ca/SCE.

Started
Oct 21, 2026, 01:46 PM UTC
Resolved
Oct 21, 2026, 07:00 PM UTC
Duration
5h 14m
Detected by Pingoru
Oct 21, 2026, 01:46 PM UTC

Affected components

macewan.camyPortalpaskwâwi-mostos mêskanâslibrary.macewan.ca

Update timeline

  1. completed Oct 21, 2026, 07:00 PM UTC

    Today October 21, 2026 starting immediately until 3:00pm., There will be a scheduled outage of several online services for emergency maintenance in response to a newly identified configuration concern. Affected services include: paskwâwi-mostos mêskanâs myPortal MacEwan public website MacEwan Library website and services Password reset services ITS teams are applying required updates and will restore services as quickly as possible. This action is being taken proactively to protect university systems and information. NOTE: During this outage, it will not be possible to submit applications for admission via ApplyAlberta or enroll in classes via MacEwan.ca/SCE.

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