Resolved after 2 hours 19 minutes, affecting Lyyti Portal and Lyyti registration and 1 more, on July 1, 2026.
**Status update: Service disruption on 1 July 2026** On Monday 2026-07-01, between 07:00 and 08:55 UTC, Lyyti experienced unavailability and degraded performance affecting Lyyti core, including Portal, registration pages, API, integrations and mobile apps. Due to unforeseen circumstances, a high-traffic registration event triggered multiple edge cases in our system, resulting in significantly higher than expected load on our servers, which in turn caused slowness and disruption to our normal services. This was more than a routine traffic spike, and our team worked throughout the incident to restore full service. As part of our post-mortem analysis, we have identified the underlying causes. We have since deployed fixes to mitigate the identified issues and prevent this from happening again. We apologize for the inconvenience caused by this outage. If you have any further questions regarding this incident, do not hesitate to contact us.
Affected components
Update timeline
- investigating Jul 01, 2026, 07:06 AM UTC
We are currently investigating this issue.
- identified Jul 01, 2026, 07:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 01, 2026, 07:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 01, 2026, 07:30 AM UTC
We are continuing to monitor for any further issues.
- identified Jul 01, 2026, 07:48 AM UTC
We're currently experiencing unusual high amounts of traffic.
- monitoring Jul 01, 2026, 08:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 09:26 AM UTC
This incident has been resolved.
- postmortem Jul 02, 2026, 10:12 AM UTC
**Status update: Service disruption on 1 July 2026** On Monday 2026-07-01, between 07:00 and 08:55 UTC, Lyyti experienced unavailability and degraded performance affecting Lyyti core, including Portal, registration pages, API, integrations and mobile apps. Due to unforeseen circumstances, a high-traffic registration event triggered multiple edge cases in our system, resulting in significantly higher than expected load on our servers, which in turn caused slowness and disruption to our normal services. This was more than a routine traffic spike, and our team worked throughout the incident to restore full service. As part of our post-mortem analysis, we have identified the underlying causes. We have since deployed fixes to mitigate the identified issues and prevent this from happening again. We apologize for the inconvenience caused by this outage. If you have any further questions regarding this incident, do not hesitate to contact us.
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