Lyyti incident

EVS emails not being sent

Resolved after 1 hour 27 minutes, affecting Messaging, on December 15, 2023.

monitoring Dec 15, 2023, 02:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 15, 2023, 01:37 PM UTC
Resolved
Dec 15, 2023, 03:04 PM UTC
Duration
1h 27m
Detected by Pingoru
Dec 15, 2023, 01:37 PM UTC

Affected components

Messaging

Update timeline

  1. identified Dec 15, 2023, 01:37 PM UTC

    We have identified an issue with EVS emails not being sent. Other emails are being sent normally. Issue has been identified and a fix is being implemented.

  2. monitoring Dec 15, 2023, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2023, 03:04 PM UTC

    This incident has been resolved.

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