Lyyti incident

Issues with scanning QR codes in Lyyti mobile app

Resolved after 12 hours, on January 14, 2025.

resolved Jan 22, 2025, 11:57 AM UTC

We're experiencing issues with scanning QR codes in Lyyti mobile app. Only users with limited rights are affected. Trying to read QR codes as a limited user produces an error and logs user out of the app. The incident was caused by the updates made in access control. The issue has now been resolved. It affected limited users from the 15th of January at 13:42 EET to the 16th of January at 14:30 EET. We are sorry for the inconvenience.

Started
Jan 14, 2025, 11:30 PM UTC
Resolved
Jan 15, 2025, 11:30 AM UTC
Duration
12h
Detected by Pingoru
Jan 14, 2025, 11:30 PM UTC

Update timeline

  1. resolved Jan 22, 2025, 11:57 AM UTC

    We're experiencing issues with scanning QR codes in Lyyti mobile app. Only users with limited rights are affected. Trying to read QR codes as a limited user produces an error and logs user out of the app. The incident was caused by the updates made in access control. The issue has now been resolved. It affected limited users from the 15th of January at 13:42 EET to the 16th of January at 14:30 EET. We are sorry for the inconvenience.

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