Lynes experienced a minor incident on January 28, 2025 affecting Phone system, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2025, 08:04 AM UTC
Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or mex on/off.
- investigating Jan 28, 2025, 08:27 AM UTC
The provisioning is now resolved but we ask everyone to hold off on making changes until the system has stabilized. We'll update with more information when it's available.
- monitoring Jan 28, 2025, 09:57 AM UTC
We're seeing that the is starting to stabilize, users can now start doing changes again and we'll monitor the situation.
- resolved Jan 28, 2025, 03:38 PM UTC
Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.