Luno experienced a notice incident on December 16, 2025, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 16, 2025, 04:16 AM UTC
There is a temporary delay with Malaysia withdrawals requested on the 15th of December 2025, 3:45 PM to 16th of December, 12 PM. We’re working with the bank to get this resolved the soon. Any withdrawals submitted during this time 15th December 2025, 3:45 PM to 16th December, 9:59 AM are expected to reflect by today at 8:20 PM. 16th December 2025, 10 AM to 11:59 AM are expected to reflect by today 11PM You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934 We apologise for the inconvenience caused.
- resolved Dec 16, 2025, 08:54 AM UTC
Withdrawals are now processed as usual.