Luno experienced a notice incident on January 31, 2026, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 31, 2026, 09:54 AM UTC
We are currently investigating an issue affecting the bundle purchases. Some customers may encounter an error message when attempting to initiate a transaction using bundles. Our team is working on this as a priority.
- identified Feb 02, 2026, 04:00 PM UTC
Customers are still experiencing issues in buying and selling bundles, our team is working on the issue as a priority to resolve the issue. We apologise for the inconvenienced caused and thank you for your patience.
- resolved Feb 03, 2026, 09:40 AM UTC
The issue has been resolved and we thank you for your patience