Luno experienced a notice incident on February 2, 2026, lasting 19h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 02, 2026, 02:14 PM UTC
We are committed to providing you with the best possible service and, as part of our ongoing efforts to maintain and enhance our infrastructure, we will be performing scheduled maintenance on our database systems. Schedule Date: 03/02/2026 Time: 08:00 to 10:00 UTC Impact on Service During this maintenance window, you may experience intermittent access to our services. While we strive to minimise any disruption, there could be short periods where our services are temporarily unavailable. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our platform. Why This Maintenance is Necessary: Regular maintenance is crucial for ensuring the reliability, security, and performance of our database systems. This maintenance will allow us to implement necessary updates and improvements, ensuring that we continue to meet your expectations. We thank you for your patience and understanding as we work to improve our services. Your satisfaction is our top priority, and we are dedicated to providing you with a seamless and reliable experience.
- resolved Feb 03, 2026, 09:43 AM UTC
Update: Our scheduled maintenance has been successfully completed. All services should be running as normal. We appreciate your understanding and patience.