Luno experienced a notice incident on March 9, 2026, lasting 2d 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 09, 2026, 12:40 PM UTC
We have identified an issue causing delays in DOT staking reward payouts. Staking, unstaking, and rewards accrual are unaffected. Our team is working to resolve the issue and restore normal reward payouts as soon as possible. Updates will be shared as more information becomes available.
- monitoring Mar 11, 2026, 09:39 AM UTC
The issue affecting DOT staking reward payouts has been resolved. However, during the payout process, an error in our payout schedule resulted in a lower payout being created than expected. Our team is currently correcting the payout and will process the remaining rewards. We will continue to provide updates as the correction is completed.
- resolved Mar 11, 2026, 08:03 PM UTC
The issue affecting DOT staking reward payouts has been resolved. Earlier, an error in our payout schedule resulted in a lower payout than expected. The payout has now been corrected and the remaining rewards have been processed. DOT staking reward payouts are operating as normal. Thank you for your patience while we worked to resolve this issue.