Luno incident

Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Notice Resolved View vendor source →

Luno experienced a notice incident on March 20, 2026 affecting Luno, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 01:01 PM UTC
Resolved
Mar 23, 2026, 06:36 AM UTC
Duration
2d 17h
Detected by Pingoru
Mar 20, 2026, 01:01 PM UTC

Affected components

Luno

Update timeline

  1. identified Mar 20, 2026, 01:01 PM UTC

    Please note that March 21st is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until March 23rd. The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as per usual in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934

  2. resolved Mar 23, 2026, 06:36 AM UTC

    This incident has been resolved.