Luno incident

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

Notice Resolved View vendor source →

Luno experienced a notice incident on March 19, 2026, lasting 4d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 08:21 AM UTC
Resolved
Mar 24, 2026, 01:28 AM UTC
Duration
4d 17h
Detected by Pingoru
Mar 19, 2026, 08:21 AM UTC

Update timeline

  1. identified Mar 19, 2026, 08:21 AM UTC

    The 20th and 23rd of March 2026 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 24th of March 2026. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 20hb dan 23hb Mac 2026 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 24hb Mac 2026.

  2. resolved Mar 24, 2026, 01:28 AM UTC

    Withdrawals are now being processed as scheduled. Thank you.