Luno incident

Unable to Buy USDC Via PayU

Notice Resolved View vendor source →
Started
Mar 17, 2026, 08:52 AM UTC
Resolved
Mar 24, 2026, 06:18 AM UTC
Duration
6d 21h
Detected by Pingoru
Mar 17, 2026, 08:52 AM UTC

Update timeline

  1. identified Mar 17, 2026, 08:52 AM UTC

    Customers using IOS are unable to buy USDC via PayU. Customers can still buy USDC via the Web page. We are working to fix this issue as a priority Thank you for your patience

  2. identified Mar 18, 2026, 08:28 AM UTC

    We are currently testing the fix for this issue. We apologise for any inconvenience caused and we are working on this as a priority.

  3. identified Mar 20, 2026, 02:09 PM UTC

    We are still testing the fix for this issue and are working on it as a priority. Once the fix has been tested it will then be deployed to the App store for review. For awareness, customers can still buy USDC via the web page We apologise for any inconvenience caused and thank you for your patience.

  4. monitoring Mar 23, 2026, 06:54 AM UTC

    A fix has been implemented on the new version, we are monitoring. Thank you for your patience.

  5. resolved Mar 24, 2026, 06:18 AM UTC

    The issue has been resolved. Thank you for your patience

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