Luno experienced a notice incident on April 29, 2026, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 29, 2026, 08:15 AM UTC
Current Status: Customers may see longer-than-normal processing times after attempting to withdraw funds. Unfortunately, this is outside our control, as the issue lies with our 3rd-party banking partner; we are working hard to resolve it with them. We appreciate your understanding and patience. Updates to follow.
- resolved Apr 29, 2026, 10:24 AM UTC
Update: We are no longer seeing withdrawal delays in South Africa. We appareciate your understanding in this matter.