Luno incident

Withdrawal delays in South Africa

Notice Resolved View vendor source →
Started
Apr 29, 2026, 08:15 AM UTC
Resolved
Apr 29, 2026, 10:24 AM UTC
Duration
2h 8m
Detected by Pingoru
Apr 29, 2026, 08:15 AM UTC

Update timeline

  1. identified Apr 29, 2026, 08:15 AM UTC

    Current Status: Customers may see longer-than-normal processing times after attempting to withdraw funds. Unfortunately, this is outside our control, as the issue lies with our 3rd-party banking partner; we are working hard to resolve it with them. We appreciate your understanding and patience. Updates to follow.

  2. resolved Apr 29, 2026, 10:24 AM UTC

    Update: We are no longer seeing withdrawal delays in South Africa. We appareciate your understanding in this matter.

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