Luno incident

Delayed Account Verification In Indonesia

Notice Resolved View vendor source →

Luno experienced a notice incident on July 22, 2026, lasting 19h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 11:59 AM UTC
Resolved
Jul 23, 2026, 07:09 AM UTC
Duration
19h 10m
Detected by Pingoru
Jul 22, 2026, 11:59 AM UTC

Update timeline

  1. identified Jul 22, 2026, 11:59 AM UTC

    Customers in Indonesia may experience delays in account verification due to downtime with our third-party verification provider. We are actively monitoring the situation. Apologies for any inconvenienced caused.

  2. resolved Jul 23, 2026, 07:09 AM UTC

    The issue has been resolved. Thank you for your patience.