Luno experienced a notice incident on June 19, 2026, lasting 12h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 19, 2026, 05:21 PM UTC
Customers are currently unable to access the payment page when attempting to deposit via Bank Transfer. We are working closely with our payment provider to resolve the issue and restore service as quickly as possible.
- monitoring Jun 19, 2026, 06:50 PM UTC
We are no longer seeing any delays with deposits and withdrawals, and services appear to be operating as expected. We will continue to monitor the situation closely to ensure stability.
- resolved Jun 20, 2026, 05:48 AM UTC
The issue affecting deposits and withdrawals has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to resolve this matter.