Luno incident

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

Notice Resolved View vendor source →

Luno experienced a notice incident on June 16, 2026, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 08:38 AM UTC
Resolved
Jun 18, 2026, 01:19 AM UTC
Duration
1d 16h
Detected by Pingoru
Jun 16, 2026, 08:38 AM UTC

Update timeline

  1. identified Jun 16, 2026, 08:38 AM UTC

    The 17th of June 2026 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 18th of June 2026. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://guide.luno.com/hc/articles/11035601393565 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 17hb Jun 2026 ialah cuti umum di Malaysia. Sehubungan dengan itu, bank-bank tidak akan memproses sebarang pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 18hb Jun 2026.

  2. resolved Jun 18, 2026, 01:19 AM UTC

    Withdrawals are now being processed as scheduled. Thank you.