Luno incident

Delays with balance updates on exchange

Notice Resolved View vendor source →
Started
Apr 21, 2026, 10:27 AM UTC
Resolved
Apr 21, 2026, 01:59 PM UTC
Duration
3h 31m
Detected by Pingoru
Apr 21, 2026, 10:27 AM UTC

Update timeline

  1. identified Apr 21, 2026, 10:27 AM UTC

    Current Status: Customers executing a high frequency of orders may see a delay with balance updates in their account once their order is executed. We are working to resolve this as soon as possible. We appreciate your understanding in this matter. Updates to follow.

  2. monitoring Apr 21, 2026, 10:27 AM UTC

    Update: We have implemented a fix, and we are monitoring the results. Updates to follow

  3. resolved Apr 21, 2026, 01:59 PM UTC

    Update: We are no longer seeing any delays with balance updates. Thank you for your patience and understanding.

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