Luno incident

Withdrawal issue in Kenya

Notice Ongoing View vendor source →
Started
May 05, 2026, 03:04 PM UTC
Resolved
Ongoing
Duration
● 2h 19m
Detected by Pingoru
May 05, 2026, 03:04 PM UTC

Update timeline

  1. identified May 05, 2026, 03:04 PM UTC

    We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to withdraw funds from their Luno account in Kenya will see that it will fail. Unfortunately, the issue is withour payment provider, and we are working with them to solve this as quickly as possible. We appreciate your understanding in this matter.

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