Update timeline
- identified May 05, 2026, 11:20 AM UTC
We have identified an issue causing visual and functional errors when customers use our Luno app. Customers may experience issues when using the Luno app when trying to view cryptocurrency wallets. Our team is working on this as a priority. Updates to follow
- identified May 05, 2026, 11:53 AM UTC
Update: Customers may experience intermittent errors with the Luno app, wallet information, deposits, and crypto sends are all affected, so when customers attempt these actions, they will may get errors. Our team is working on this as this our priority We appreciate your understanding and patience whilst we work to resolve this.
- resolved May 05, 2026, 12:48 PM UTC
Update: We are no longer seeing any intermittent issues with the Luno app. The app is running as expected. We appreciate your understanding and patience in this matter
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