Luno incident

Delayed Withdrawals In Indonesia

Notice Resolved View vendor source →

Luno experienced a notice incident on April 20, 2026, lasting 22h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 08:52 AM UTC
Resolved
Apr 21, 2026, 07:06 AM UTC
Duration
22h 14m
Detected by Pingoru
Apr 20, 2026, 08:52 AM UTC

Update timeline

  1. identified Apr 20, 2026, 08:52 AM UTC

    Customers are currently experiencing withdrawal delays due to an issue with one of our third-party providers. Resolving this is our top priority, and we are working closely with them to implement a fix. We sincerely apologise for the inconvenience.

  2. resolved Apr 21, 2026, 07:06 AM UTC

    The issue has now been resolved. Thank you for your patience.