Luno experienced a notice incident on May 4, 2026, lasting 17h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 04, 2026, 01:55 PM UTC
We have identified an issue that is caused by our third party that is causing delays in Deposits for Customers. Customers will experience slow responses in bank deposits. We apologise for the inconvenience caused and we are working with the third party to resolve the issue
- resolved May 05, 2026, 06:57 AM UTC
The issue has been resolved, and deposits are now going through. Thank you for you patience.