Luno incident

Customers Unable to Enable Sends In Malaysia

Notice Ongoing View vendor source →
Started
May 04, 2026, 07:32 AM UTC
Resolved
Ongoing
Duration
● 2h 27m
Detected by Pingoru
May 04, 2026, 07:32 AM UTC

Update timeline

  1. identified May 04, 2026, 07:32 AM UTC

    We are aware that some customers who tried to enable sends between April 25 and April 28, 2026, are experiencing issues enabling this feature even after verifying their identity. We apologise for the inconvenience caused. We are currently working on resolving this.

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