Luno incident

Delayed Rewards Payouts for XAUT

Notice Resolved View vendor source →

Luno experienced a notice incident on September 18, 2026, lasting 10h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 08:21 PM UTC
Resolved
Sep 19, 2026, 07:04 AM UTC
Duration
10h 43m
Detected by Pingoru
Sep 18, 2026, 08:21 PM UTC

Update timeline

  1. identified Sep 18, 2026, 08:21 PM UTC

    Customers are seeing delays in rewards payout for XAUT. We are working to fix this issue as a priority. We apologise for the inconvenience caused.

  2. resolved Sep 19, 2026, 07:04 AM UTC

    Issue has been resolved, we are no longer experiencing delays for XAUT Payouts. Thank you for your patience.