Lunchbox incident
Lunchbox 2.0 - Incident - Loyalty Lookup and Order Aggregation Degraded Performance
Lunchbox experienced a minor incident on September 7, 2026 affecting Lunchbox Loyalty and Aggregation, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 07, 2026, 04:24 PM UTC
Sep 7 , 12:24 EDT Investigating - We are investigating an issue affecting our in-store loyalty lookups and order aggregation. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- investigating Sep 07, 2026, 04:24 PM UTC
We are investigating an issue affecting our in-store loyalty lookups and order aggregation. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- resolved Sep 07, 2026, 05:24 PM UTC
The issue affecting in-store loyalty lookups and order aggregation was resolved at 12:40 PM EST. We have confirmed that the affected services are operating normally and that loyalty lookups and order aggregation are functioning as expected. Thank you for your patience and understanding while we worked to resolve this issue. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.