Lunchbox incident

Lunchbox 2.0 - Incident - Degraded Performance

Notice Resolved View vendor source →

Lunchbox experienced a notice incident on August 26, 2026 affecting Lunchbox Admin Dashboard and Lunchbox 2.0 Apps and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 07:40 PM UTC
Resolved
Aug 26, 2026, 07:56 PM UTC
Duration
16m
Detected by Pingoru
Aug 26, 2026, 07:40 PM UTC

Affected components

Lunchbox Admin DashboardLunchbox 2.0 AppsLunchbox LoyaltyLunchbox 2.0 WebLunchbox 2.0 CateringAggregation

Update timeline

  1. monitoring Aug 26, 2026, 06:56 PM UTC

    Aug 26 , 14:56 EDT Investigating - We’re investigating an issue on web ordering platforms, mobile apps, and aggregation during this time. We are working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.

  2. investigating Aug 26, 2026, 06:56 PM UTC

    We’re investigating an issue on web ordering platforms, mobile apps, and aggregation during this time. We are working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.

  3. monitoring Aug 26, 2026, 07:40 PM UTC

    The issue has been identified and we've implemented a fix - we are now monitoring. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.

  4. monitoring Aug 26, 2026, 07:41 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 26, 2026, 07:56 PM UTC

    The issue involving web ordering platforms, mobile apps, and aggregation has been resolved.