Lumos experienced a major incident on May 13, 2025 affecting Platform, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating May 13, 2025, 01:03 PM UTC
The team is aware of an error impacting group deprovisioning flows. Our engineers are actively investigating the issue and working to pinpoint the root cause.
- identified May 13, 2025, 01:41 PM UTC
The issue has been identified and a fix is underway.
- resolved May 13, 2025, 01:58 PM UTC
Group deprovisioning is now functioning as expected - any impacted removals can be found in the error tasks section of your task center. Please reach out to the Lumos team if you have any questions or concerns.