Lumos incident

Vendor Agreement Details Failing to Load

Major Resolved View vendor source →

Lumos experienced a major incident on August 13, 2024 affecting Platform, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2024, 03:40 PM UTC
Resolved
Aug 13, 2024, 04:20 PM UTC
Duration
39m
Detected by Pingoru
Aug 13, 2024, 03:40 PM UTC

Affected components

Platform

Update timeline

  1. investigating Aug 13, 2024, 03:40 PM UTC

    Our engineering team is actively investigating an issue where viewing Details for Vendor Agreements is failing to load. We will provide updates as we restore this functionality.

  2. identified Aug 13, 2024, 03:54 PM UTC

    Our engineering team has identified the root cause of this issue and is preparing a fix to restore the "View Details" screen within Vendor Agreements.

  3. resolved Aug 13, 2024, 04:20 PM UTC

    This incident has been resolved. The "View Details" functionality within Vendor Agreements has been restored.