Lumos incident

Access Requests Failing

Major Resolved View vendor source →

Lumos experienced a major incident on September 16, 2024 affecting Platform, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 06:23 PM UTC
Resolved
Sep 16, 2024, 07:07 PM UTC
Duration
44m
Detected by Pingoru
Sep 16, 2024, 06:23 PM UTC

Affected components

Platform

Update timeline

  1. investigating Sep 16, 2024, 06:23 PM UTC

    We are currently investigating an issue regarding failures in Access Request submissions, approvals, and rejections. We will share updates as soon as possible.

  2. resolved Sep 16, 2024, 07:07 PM UTC

    Access requests are now able to be created, as well as approved and denied.