Lumos incident

Permissions are not loading for the app

Critical Resolved View vendor source →

Lumos experienced a critical incident on January 14, 2025 affecting Platform, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 04:30 PM UTC
Resolved
Jan 14, 2025, 05:16 PM UTC
Duration
46m
Detected by Pingoru
Jan 14, 2025, 04:30 PM UTC

Affected components

Platform

Update timeline

  1. investigating Jan 14, 2025, 05:16 PM UTC

    We have a fix currently in progress. This is impacting the employee AppStore, admin AppStore, and the task center from loading. Also impacting Slack usage. We will post updates when functionality is returned.

  2. resolved Jan 14, 2025, 05:16 PM UTC

    This incident has been resolved. Full functionality is returned.