Lumos experienced a major incident on January 30, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 30, 2025, 05:17 PM UTC
We've identified an internal issue which is causing parts of Lumos to fail if they would write to the database. We've identified the cause and are current in progress of rolling out a fix.
- resolved Jan 30, 2025, 05:29 PM UTC
We've rolled out a fix and this issue is resolved.