Lumos incident

Activity Log not recording new entries

Critical Resolved View vendor source →

Lumos experienced a critical incident on March 17, 2025 affecting Platform, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 10:24 PM UTC
Resolved
Mar 18, 2025, 01:28 AM UTC
Duration
3h 3m
Detected by Pingoru
Mar 17, 2025, 10:24 PM UTC

Affected components

Platform

Update timeline

  1. investigating Mar 17, 2025, 10:24 PM UTC

    We are investigating an incident affecting the Activity Log where actions taken in Lumos may not be logged. Some customers may be impacted during this time.

  2. identified Mar 17, 2025, 11:53 PM UTC

    Our engineers have identified the root cause of this issue and are actively working to rectify.

  3. identified Mar 17, 2025, 11:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Mar 18, 2025, 01:28 AM UTC

    This incident has been resolved.