Lumos experienced a major incident on April 9, 2025 affecting Platform, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Apr 09, 2025, 01:01 PM UTC
The team is actively investigating UI issues inclusive but not limited to: login failures, slow loading speeds, and general inconsistent performance. We'll provide updates as soon as we have them.
- monitoring Apr 09, 2025, 01:14 PM UTC
Lumos is back online, and we're monitoring performance to ensure that there are no further issues.
- resolved Apr 09, 2025, 02:01 PM UTC
The team has confirmed this issue is fully resolved and platform performance is functioning as expected.