Lumos incident

Lumos not loading

Critical Resolved View vendor source →

Lumos experienced a critical incident on April 29, 2025 affecting Platform, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 07:46 PM UTC
Resolved
Apr 29, 2025, 08:23 PM UTC
Duration
37m
Detected by Pingoru
Apr 29, 2025, 07:46 PM UTC

Affected components

Platform

Update timeline

  1. investigating Apr 29, 2025, 07:46 PM UTC

    Our team is investigating reports of Lumos failing to load or loading indefinitely. We will share updates here as soon as we have them.

  2. monitoring Apr 29, 2025, 08:00 PM UTC

    A fix has been implemented, and our team is monitoring stability.

  3. monitoring Apr 29, 2025, 08:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 29, 2025, 08:23 PM UTC

    This has been resolved.