Lumos experienced a notice incident on May 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 03, 2025, 08:01 PM UTC
The Lumos platform was unavailable from 6:58 AM - 7:11 AM US/Pacific due to an upstream issue with our cloud infrastructure provider. The team has implemented a mitigation to restore service and is investigating the root cause of the issue with AWS.