Lumos incident

Microsoft Group Provisioning/Deprovisioning Error

Notice Resolved View vendor source →

Lumos experienced a notice incident on May 8, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 11:16 PM UTC
Resolved
May 06, 2025, 01:25 PM UTC
Duration
—
Detected by Pingoru
May 08, 2025, 11:16 PM UTC

Update timeline

  1. resolved May 08, 2025, 11:16 PM UTC

    Between 13:25 UTC and 17:48 UTC on May 6th, 2025, a credentials rotation for our Microsoft integration temporarily disrupted provisioning and deprovisioning via Microsoft IDP. During this time, changes to group memberships may not have been applied as expected. Affected tasks generated error messages visible in the Activity Log, which may have instructed users to contact Support. The issue has been fully resolved, and any impacted tasks would be flagged in the task center.