Lumigo incident

Issues in Lumigo platform effected by AWS USE1-AZ4 AZ lost power

Resolved after 3 hours 30 minutes, affecting Web Application and Tracer and 1 more, on December 22, 2021.

resolved Dec 29, 2021, 10:02 AM UTC

During this time the Lumigo dashboard had no information and Lambda Alert metrics were lost. No additional information was lost.

Started
Dec 22, 2021, 02:00 PM UTC
Resolved
Dec 22, 2021, 05:30 PM UTC
Duration
3h 30m
Detected by Pingoru
Dec 22, 2021, 02:00 PM UTC

Affected components

Web ApplicationTracerMetrics

Update timeline

  1. identified Dec 29, 2021, 10:02 AM UTC

    The Lumigo platform was facing issues due to AWS USE1-AZ4 AZ lost power

  2. identified Dec 29, 2021, 10:02 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 29, 2021, 10:02 AM UTC

    During this time the Lumigo dashboard had no information and Lambda Alert metrics were lost. No additional information was lost.

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