Lumeire incident

Comments not being saved

Resolved after 51 minutes, affecting Viewer App, on July 13, 2020.

resolved Jul 13, 2020, 02:52 PM UTC

The incident has been resolved. We identified the issue within GCP and applied a fix. We have also followed up with Google to better understand why this might have happened.

Started
Jul 13, 2020, 02:00 PM UTC
Resolved
Jul 13, 2020, 02:52 PM UTC
Duration
51m
Detected by Pingoru
Jul 13, 2020, 02:00 PM UTC

Affected components

Viewer App

Update timeline

  1. investigating Jul 13, 2020, 02:00 PM UTC

    We are investigating an issue with comments not being saved. This appears related to a sudden and unexpected change within Google Cloud Platform.

  2. resolved Jul 13, 2020, 02:52 PM UTC

    The incident has been resolved. We identified the issue within GCP and applied a fix. We have also followed up with Google to better understand why this might have happened.

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