LUMASERV experienced a notice incident on June 26, 2020 affecting Core Network, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Core Network
Update timeline
- resolved Jun 26, 2020, 08:33 PM UTC
Between today 7pm and 9pm we've experienced about 5% packet loss via some routes, especially via routes at DE-CIX Frankfurt. Our technicians we're able to solve the incident by rerouting traffic via other upstreams until we're getting feedback to our message at the affected upstream provider.