LUMASERV experienced a major incident on September 25, 2020 affecting Core Network, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 25, 2020, 01:35 PM UTC
Today at 3pm CEST an outage happened at our transit career Core Backbone at their router fra10.core-backbone.com. For now the BGP session to this device as been deactivated. We will continue monitoring and will reactivate the session once the problem has been solved.
- monitoring Sep 25, 2020, 02:48 PM UTC
There is still an issue with Core Backbones router. We're keeping the session deactivated until the issue from their side has been closed. For now the traffic is being routed via alternative upstreams.
- resolved Sep 25, 2020, 03:51 PM UTC
The incident has been resolved. Transit via Core-Backbone ins enabled again and routing has been switched back to normal.