LUMASERV experienced a notice incident on October 23, 2020 affecting Core Network, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Core Network
Update timeline
- investigating Oct 23, 2020, 04:01 PM UTC
At 5.41pm our monitoring reported a few network issues regarding a few routes at our location in Interxion, Frankfurt. We've contacted the upstream provider for further details.
- investigating Oct 23, 2020, 04:02 PM UTC
We are continuing to investigate this issue.
- resolved Oct 23, 2020, 05:03 PM UTC
The issue has been identified and resolved. We will provide more detailed information later that evening.