LUMASERV incident

Partial packet loss

Minor Resolved View vendor source →

LUMASERV experienced a minor incident on November 18, 2020, lasting 12h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2020, 12:02 AM UTC
Resolved
Nov 18, 2020, 12:02 PM UTC
Duration
12h
Detected by Pingoru
Nov 18, 2020, 12:02 AM UTC

Update timeline

  1. resolved Nov 18, 2020, 12:24 PM UTC

    Today between 1.02pm and 1.04pm CET we've experienced packet loss over certain routes. We've contacted the upstream provider immediately who solved it for the moment and is currently implementing methods to prevent further incidents.