LUMASERV incident
Degraded performance at our cloud server cluster
LUMASERV experienced a minor incident on December 13, 2020 affecting Cloud server hosts, lasting 7h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud server hosts
Update timeline
- investigating Dec 13, 2020, 03:38 PM UTC
Currently we are experiencing some performance impact at some of our cloud server hosts. We are looking deeper into this and will keep you up to date in this incident.
- investigating Dec 13, 2020, 03:40 PM UTC
We are continuing to investigate this issue.
- resolved Dec 13, 2020, 10:42 PM UTC
This incident has been resolved.