LUMASERV incident

Kernel errors with supervisor ls-ds-42

Minor Resolved View vendor source →

LUMASERV experienced a minor incident on February 17, 2022 affecting Cloud server hosts, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 04:57 PM UTC
Resolved
Feb 17, 2022, 06:13 PM UTC
Duration
1h 15m
Detected by Pingoru
Feb 17, 2022, 04:57 PM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Feb 17, 2022, 04:57 PM UTC

    We're currently experiencing kernel errors related to the boot disks used in our supervisor ls-ds-42. We are currently investigating the problem further and will migrate all virtual servers to other nodes. If online-migration isn't possible, we will have to reboot the VMs running on this host. We will keep you updated here.

  2. investigating Feb 17, 2022, 05:40 PM UTC

    All servers on this host has been successfully been migrated to other hosts in online-mode. We will now investigate the host further.

  3. investigating Feb 17, 2022, 05:41 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 17, 2022, 10:33 PM UTC

    We have identified the cause and solved this for future.