LUMASERV incident

Temporary packet loss due to outage of an uplink provider

Notice Resolved View vendor source →

LUMASERV experienced a notice incident on September 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 10:45 AM UTC
Resolved
Sep 20, 2024, 07:30 AM UTC
Duration
—
Detected by Pingoru
Sep 20, 2024, 10:45 AM UTC

Update timeline

  1. resolved Sep 20, 2024, 10:45 AM UTC

    One of our uplink providers experienced a hardware failure resulting in an outage of that uplink. Our redundancy took over automatically but there was temporary packet loss noticeable during the switch-over phase.