LUMASERV incident

Network outage in FRA

Critical Resolved View vendor source →

LUMASERV experienced a critical incident on September 28, 2024 affecting Core Network, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2024, 06:01 AM UTC
Resolved
Sep 28, 2024, 07:22 AM UTC
Duration
1h 21m
Detected by Pingoru
Sep 28, 2024, 06:01 AM UTC

Affected components

Core Network

Update timeline

  1. investigating Sep 28, 2024, 06:34 AM UTC

    We are currently investigating

  2. monitoring Sep 28, 2024, 06:47 AM UTC

    The issue has been mitigated, we continue to monitor and post an update once we have all information on what exactly happened

  3. resolved Sep 28, 2024, 07:22 AM UTC

    This incident has been resolved.