LUMASERV experienced a major incident on October 31, 2024 affecting Cloud server hosts, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud server hosts
Update timeline
- investigating Oct 31, 2024, 09:50 AM UTC
One of our hypervisors became unavailable, we're currently investigating the issue
- monitoring Oct 31, 2024, 10:31 AM UTC
The hypervisor has been taken out of service and all services have been distributed to different hypervisors. We're closely monitoring the situation and we'll post postmortem once we have all information on what happened.
- resolved Oct 31, 2024, 12:56 PM UTC
This incident has been resolved.